Sample Order: DOWNLOAD AND COMPLETE SAMPLE ORDER FORM HERE

and fax (800-646-5940) it to us.

Please note that sample are charged @ min. $2.00 per pc. or the actual first col. price, whichever is higher. All samples orders are final and non-refundable. Sample will be shipped on your UPS/FedEx accounts. Sample are shipped within 48 hrs., during normal business days. Please call us if you need urgent shipment.

Please note that sample cost are charged and will be credited back, when you place an order of atleast $500.00 and provided the sample cost does not exceed $7.00 net. Freight and shipping costs are non-refundable.

You may email your sample request indicating the following,

• Company Information
• Billing address
• Ship to Address
• Ship Method and UPS/FexEx account no.
• Any other instructions in details

Send your request to:

Email: info@sanglobalinc.com
Phone: 818 641-1215

Fax: 800 646-5940

>> We suggest that you call us after sending your sample order for confirmation.

While we strive make your buying experience smooth and efficient, however, we request for your attention to our sample policy below, in order to streamline and standardize the process.

• Random Samples

Unless specifically requested we will ship a random sample. A random sample is a product sample that is pre-existing and sits in our warehouse either un-imprinted or branded with an imprint from an order we produced for a previous client.

Due to the demand and internal costs associated with product samples, we are forced to charge for samples (on first col. Pricing) plus freight (if applicable).

We will offer a full credit for the cost of that sample against an order placed with us within 30 days from receipt of sample and the order is placed for value of least $500.00. Maximum sample credit is limited to $7.00. If multiple samples are ordered, we will only credit against the actual items that are ordered, not all samples.

• Paper and Email Proofs

First two Paper proof are free of cost. If additional changes or paper proof are requested the cost is $8.00 per additional proof. Virtual Sample are charged @ $8.00 each. Paper proof for imprint orders are at no charge if camera-ready artwork is provided. For embroidery samples, digitizing fee will apply. Signed approval is required prior actual production.

• Pre-Production Samples

Preproduction sample is recommended, although is not required. Customers are responsible for production accuracy if sample is waived. Allow about 5-7 days for sample production.

A pre-production sample differs from a random sample in that the item is emblazoned with your specific logo and/or copy. A pre-production proof or sample, is a process where we actually set-up one item on an appropriate print press and customize accordingly. We then ship the sample to you for your approval.

There are costs and time tables associated with this process. Since all of the screens, films, plates, set-ups, color separations, digitizing, etc., needs to be completed prior to running a sample, we will charge the listed price that corresponds to the item, print process and colors of imprint. Costs will vary depending on the item, process and work that needs to be performed. Please contact us for the cost of pre-production sample.

The process itself can take anywhere from 5 to 15 business days depending on the item and work that needs to be performed. Full production will be scheduled after proof approval.

Please contact us for the quote on customs samples for overseas prodcution. Overseas custom samples of upto $100.00 may be credited towards order if order is placed within 30 days of receipt of sample, for order value of $10000.00 or more. Samples are marked "sample / not for resale" as required by US customs. Allow 3-6 weeks for overseas pre-production sample. All overseas sample orders will requires 100% advance payment.

For further information, please email us at info@sanglobalinc.com